Rescue Partner Programs Specialist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

PSLF program

Discounts on veterinary services and其他

Job summary

The Arizona Humane Society is seeking a part-time Rescue Partner Programs Specialist to join our team, working Thursday–Saturday, 8:30 AM–5:00 PM at our Papago Park Campus. You will support lifesaving efforts via Rescue Partners, Working Cat, Project Reachout, Community Cat, and Transport programs, coordinating transfers and maintaining records.

Ideal candidates have strong customer service, excellent communication and public speaking skills, and the ability to operate in a fast-paced

Qualifications

• High school diploma OR GED.
• Must be 21 years old.
• Veterinary field experience preferred; health checks, TPR exams, vaccinations preferred.
• Minimum of two years' experience in providing exemplary customer service.
• Experience with cash handling operations.
• Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Explorer.
• Proficiency with multiple social media platforms (Facebook, Twitter, Instagram).
• Ability to operate in a fast-paced and sometimes stressful environment.
• Ability to handle animals in all conditions.
• Excellent interpersonal, conflict resolution and customer service skills.
• Excellent oral, written and public speaking skills.

Responsibilities

• Coordinate animal transfers and communicate with rescue partners and community members.
• Maintain accurate records and ensure animals move safely between shelter locations and off-site partners.
• Build relationships with rescue partners, outreach organizations, clients and internal teams while providing customer service.
• Transport animals and support medical and intake processes.
• Assist with special projects as needed.

Skills

Customer service

Public speaking

Interpersonal skills

Conflict resolution

Communication

Fast-paced work

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Internet Explorer

Job description

Rescue Partner Programs Specialist

The Arizona Humane Society is looking for a part-time Rescue Partner Programs Specialist to join our team and work a schedule of Thursday – Saturday, 8:30 AM – 5:00 PM at our Papago Park Campus. If you're passionate about animal welfare and ready to be on the front lines of lifesaving work, please continue to read more now.

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

The Rescue Partner Programs Specialist plays a vital role in the daily operations of our Rescue and Transport Programs, supporting lifesaving efforts through initiatives such as the Rescue Partners Program, Working Cat Program, Project Reachout, Community Cat Program, and Transport Team. This role is responsible for coordinating animal transfers, communicating with rescue partners and community members, maintaining accurate records, and ensuring animals safely move between shelter locations and off site partners.

The ideal candidate thrives in a fast‑paced, mission‑driven environment and brings a collaborative, compassionate approach to their work. You'll build and maintain strong relationships with rescue partners, outreach organizations, clients, and internal teams while providing exceptional customer service. Responsibilities include transporting animals, supporting medical and intake processes, managing program data, and assisting with special projects as needed. All in service of helping animals receive the care and second chances they deserve.

Job Requirements:

• High school diploma OR GED.
• Must be 21 years old.
• Previous experience in veterinary field preferred. Ability to perform health checks, TPR exams and vaccinations preferred.
• Minimum of two years' experience in providing exemplary customer service. Experience in working with difficult or combative customers a plus.
• Familiarity with cash handling operations is required.
• Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Explorer.
• Proficiency with multiple social media platforms, i.e. Facebook, Twitter, Instagram.
• Must be able to operate in a fast‑paced and at times stressful environment.
• Must be able to handle animals in all conditions.
• Excellent interpersonal, conflict resolution and customer service skills required.
• Must demonstrate excellent oral, written and public speaking skills.

Other Skills, Abilities and Qualifications:

Regular attendance. Access to reliable transportation. Must be able to hear above the sound of the animals and be able to speak clearly and communicate well with employees and the public.

Physical Demands/Work Environment:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Must be able to hear above the sound of the animals.

There will be exposure to dust, heat, cold and temperature changes; occasional wet floors, and animal noises, odors and dander. Most time will be spent in a typical air conditioned and heated office environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E‑Verify program.

Ready to Join our team and make a difference every day?

Must pass pre‑employment drug and background screening.