Forward Deployed Services Lead — Enterprise Ops & AI

DOSS; Oregon; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Doss is building an Operations Cloud for real-world product businesses. The Forward Deployed Services (FDS) team is the core engine of DOSS and the Portfolio Manager leads a team of FDPMs while staying hands-on to guide complex, high-value client relationships through the complete post-sales lifecycle.

You’ll own discovery, design, build/configuration on the DOSS platform, UAT and go-live support, and drive cross-functional improvements.

Qualifications

• Led ERP implementation projects and teams.
• Strategic thinker who connects people, process and technology.
• Hands-on, player-coach leadership style in high-pressure settings.
• Experience leading professional services or complex B2B deployments.
• Strong analytical and problem-solving skills in fast-moving environments.

Responsibilities

• Lead a team of FDPMs across enterprise clients; own team output and client outcomes.
• Manage end-to-end post-sales lifecycle: discovery, design, implementation, go-live.
• Drive cross-functional analyses to map end-to-end business processes and workflows.
• Translate process flows into product design and configuration within the DOSS platform.
• Lead UAT, training, and go-live support to ensure successful client outcomes.

Skills

ERP implementation

People management

Systems thinking

Hands-on leadership

Analytical mindset

Tools

SQL

Job description

Doss is building an Operations Cloud for real-world product businesses. The Forward Deployed Services (FDS) team is the core engine of DOSS and the Portfolio Manager leads a team of FDPMs while staying hands-on to guide complex, high-value client relationships through the complete post-sales lifecycle.

You’ll own discovery, design, build/configuration on the DOSS platform, UAT and go-live support, and drive cross-functional improvements.