Forward Deployed Engineer (Founding)

Nango; United States; Remote; GBP 91,000 - 151,000; Full time

Job summary

Nango is seeking a Forward Deployed Engineer to help customers build with Nango and translate needs into stronger products. This full-stack role involves frequent customer calls, Slack discussions, and hands-on coding, with an emphasis on clear communication and customer-facing solutions.

You will work directly with customers from technical evaluations to production and beyond, leading calls and deep dives while shipping full-stack improvements.

Qualifications

• 5+ years of full-stack engineering experience.
• Excellent written and spoken English.
• Experience with developer tools, APIs, and customer-facing engineering.
• Comfortable debugging APIs, integrations, and production systems.
• Able to manage multiple customer priorities and follow through reliably.

Responsibilities

• Work directly with customers from evaluations to production and beyond.
• Lead customer calls, pairing sessions, and technical deep dives.
• Build integrations and resolve complex implementation issues.
• Ship full-stack product improvements from design through deployment.
• Keep customers informed with updates, expectations, and next steps.
• Shape the roadmap with learnings from customers.

Skills

Full-stack engineering

Customer interaction

APIs & integrations

Debugging production systems

English communication

Developer tools

Job description

Forward Deployed Engineer

Nango (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on.

More than 700 paying customers use Nango today, including ServiceNow, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands‑on coding. Excellent communication and customer‑facing skills are essential.

What You’ll Do

• Work directly with customers from technical evaluations to production & beyond.
• Lead customer calls, pairing sessions, and technical deep dives.
• Build integrations and resolve complex implementation and platform issues.
• Ship full-stack product improvements, from design through deployment.
• Keep customers informed with clear updates, expectations, and next steps.
• Shape the roadmap with what you learn from customers.

Who You Are

• You communicate exceptionally well in English, on calls and in writing.
• You build customer trust, listen carefully, and explain technical tradeoffs clearly.
• You enjoy frequent customer interaction and helping developers succeed.
• You have 5+ years of full-stack engineering experience.
• You translate customer needs into thoughtful, lasting product solutions.
• You are comfortable debugging APIs, integrations, and production systems.
• You manage multiple customer priorities and follow through reliably.
• Experience with developer tools or customer‑facing engineering is a plus.

Location

This is a remote role open to candidates based in North America & Europe

Compensation Range

$120K - $200K