Forward-Deployed AI Solutions Engineer

Triwill Group; New York (NY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

Relocation support to NYC or SF (as in

Job summary

Ramp is seeking a software engineer on the AI Solutions team in the United States to co-lead client engagements with an AI Solutions Strategist. You will own technical discovery, solution design, prototyping, implementation, and production readiness, working closely with customers through discovery to production usage.

This deeply client-facing role requires translating goals into system requirements, designing secure, scalable architectures, and delivering reusable patterns for future AI

Qualifications

• Experience shipping production software in high-ownership environments.
• Ability to work directly with enterprise customers from discovery through production implementation.
• Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
• Strong fundamentals in ML/GenAI, including problem decomposition, evaluation, and deployment trade-offs.
• Strong coding ability in Python, TypeScript/JavaScript, Java, Go, or similar.
• Ability to design secure, scalable systems and produce clear technical documentation.
• Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
• Experience with cloud architecture on AWS, GCP, or Azure, and distributed systems patterns.
• Experience building LLM systems, including RAG, agents, monitoring, and evals.
• Willingness to travel up to ~75% as needed.
• Nice to have: Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting.

Responsibilities

• Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
• Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers.
• Create and maintain solution architecture artifacts: System context and data flow diagrams; Integration plan across Ramp and customer systems; Security model covering permissions, access patterns, and auditability; Evaluation plan covering quality metrics, acceptance tests, and red-teaming; Operational plan covering monitoring, alerting, incident response, and runbooks.
• Leverage core Ramp primitives to build efficiently, reusing existing product capabilities wherever possible.
• Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
• Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
• Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
• Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.

Skills

Production software

Enterprise customers

Solutions architecture

ML/GenAI basics

Python

TypeScript/JavaScript

Java

Go

Cloud architecture

LLM systems

Travel readiness

Tools

APIs

Job description

Ramp is seeking a software engineer on the AI Solutions team in the United States to co-lead client engagements with an AI Solutions Strategist. You will own technical discovery, solution design, prototyping, implementation, and production readiness, working closely with customers through discovery to production usage.

This deeply client-facing role requires translating goals into system requirements, designing secure, scalable architectures, and delivering reusable patterns for future AI