Fortune 500 Premier Accounts Manager

Granite Telecommunications, LLC.; West Palm Beach (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Granite Telecommunications, LLC. is seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. You will maintain and manage Granite’s Premier accounts, ensuring reliable communications and proactive problem solving.

The role requires a Bachelor's Degree and solid Excel/MS Access skills. You will be part of a fast-paced team, coordinating with customers, sales, and internal staff, with 24x7 availability to support assigned

Qualifications

• Bachelor’s degree required.
• Proficient with Microsoft Excel and MS Access.

Responsibilities

• Maintain and manage Granite’s Premier accounts.
• 24 x 7 availability to support your assigned accounts.
• Conduct weekly meetings with assigned Premier accounts.
• Minute each meeting weekly and follow up on all actions.
• Areas of responsibility include maintenance of phone lines, outages, billing, reporting, etc.
• Communicate directly with customers, sales and internal staff.

Skills

Excel

MS Access

Education

Bachelor’s Degree

Job description

Granite Telecommunications, LLC. is seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. You will maintain and manage Granite’s Premier accounts, ensuring reliable communications and proactive problem solving.

The role requires a Bachelor's Degree and solid Excel/MS Access skills. You will be part of a fast-paced team, coordinating with customers, sales, and internal staff, with 24x7 availability to support assigned