Premier Account Success Manager

granitecareers; Quincy (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

State-of-the-art onsite gym

Health, dental, vision insurance

401K with company match

Tuition assistance

Job summary

Granite is seeking business-oriented, customer service driven professionals to provide high-quality service to Fortune 500 level customers in a dynamic, fast-paced environment. You will maintain Premier accounts, ensure 24/7 availability, and lead weekly meetings with clients.

The role emphasizes strong communication, problem solving, and the ability to work both independently and within a team to meet deadlines.

Qualifications

• Bachelor's Degree required.
• Intermediate to advanced knowledge of Microsoft Excel and MS Access.

Responsibilities

• Maintain and manage Granite's Premier accounts.
• Provide 24 x 7 availability to support assigned accounts.
• Conduct weekly meetings with Premier accounts and document actions.

Skills

Customer service

Communication skills

Work under pressure

Meet deadlines

Teamwork

Multitasking

Organizational skills

Problem solving

Education

Bachelor's Degree

Tools

Microsoft Excel

MS Access

Job description

Granite is seeking business-oriented, customer service driven professionals to provide high-quality service to Fortune 500 level customers in a dynamic, fast-paced environment. You will maintain Premier accounts, ensure 24/7 availability, and lead weekly meetings with clients.

The role emphasizes strong communication, problem solving, and the ability to work both independently and within a team to meet deadlines.