Fortune 100 Strategic Account Leader

Applause

San Francisco (CA)

On-site

USD 200,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Flexible work environment

Collaborate with international team

Exposure to global brands

Structured onboarding and learning

Access to virtual courses

AI technologies in daily work

Supportive culture

Opportunity to contribute ideas

Job summary

Applause, a leader in digital quality and employee experience, seeks a Strategic Account Manager to drive revenue growth with Fortune 100 accounts and long-term client relationships. You’ll lead new business development, up-sell and renewals, and tailor solutions to client needs while educating clients on Applause offerings.

Responsibilities include developing sales plans, coordinating efforts, and driving renewal revenue.

Qualifications

BA/BS Degree or equivalent business experience.
8+ years of Professional services, Managed services or solution sales experience
Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.
Demonstrated success selling to Fortune 100
A strong foundation for strategic and tactical selling of a solution sale.
Excellent presentation and negotiation skills.
Motivated to advance growth in an entrepreneurial, rapidly growing company environment.

Responsibilities

Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts
Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources.
Strong preference for experience selling technology/ managed services.
Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
Focus on Account Management and Business Development to maximizes Applause's revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction;
Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present.
Sales Leadership - Strategic sales approach, creates value for clients and adds to the company's capabilities and reputation;
Maintains a thorough understanding of Applause's product offerings and tailoring its presentation to meet the needs of different types of organizations.
Assists clients in developing the business case and value proposition for proposed solutions when necessary
Collaborates with Client Services Team and Executive Leadership Team in executing the company's sales process including proposal development.
Tracks and maintains all prospect and client activity in Salesforce.com.
People Development - Contributes to the growth, development and positive experience of the sales team.