Foreclosure Supervisor of Office Services

Aldridge Pite, LLP; Delray Beach (FL); On-site; USD 55,000 - 67,000; Full time

Job summary

Aldridge Pite, LLP in Delray Beach, FL seeks a Full-Time Supervisor to oversee Office Services, Process of Service, and Fee Approval. The role requires strong organizational skills, multitasking, and a customer-focused mindset.

You will lead teams, review department reports, mentor staff, and ensure timely completion of tasks while maintaining professional standards in a fast-paced environment.

Qualifications

• Ability to efficiently plan and prioritize multiple tasks.
• Good organizational skills and attention to detail.
• Positive attitude and adaptability to change.
• Identify and resolve issues in a timely manner.
• Team player and willing to assist in multiple areas.
• Computer savvy (Excel a plus).

Responsibilities

• Navigation and interpretation of department reports
• Deep understanding of client SLA’s and directives to prioritize effectively
• Read Notes endorsements
• Conduct team meetings
• Monitor pipelines
• Monitor workflow and productivity
• Identify potential back logs and implement proactive strategies
• Address scorecard findings with the team and provide rebuttals
• Visit the Delray office on occasion as needed
• Coach and mentor employees for skill growth
• Provide regular feedback and conduct performance reviews
• Other duties as assigned

Skills

Task prioritization

Organizational skills

Customer service

Team collaboration

Problem solving

Attention to detail

Notes endorsements

Note reading

Education

High School Diploma

Tools

Excel

Job description

Purpose

The Full-Time Supervisor will utilize advanced office skills to provide day-to-day assistance to maintain the overall functionality of Office Services, Process of Service, Fee Approval, and Collateral

Specific Duties, Activities and Responsibilities

• Navigation and interpretation of department reports
• Deep understanding of client SLA’s and directives in order to prioritize effectively
• Ability to read Notes endorsements
• Consistently conducts team meetings
• Monitoring pipelines
• Monitor workflow and productivity
• Identifying potential back logs and implementing proactive strategies
• Addressing scorecard findings with the team and providing rebuttals
• Visiting the Delray office on occasion as needed
• Coach and mentor employees for skill growth
• Provide regular feedback and conduct performance reviews.
• Other duties as assigned

Job Requirements

Minimum Formal Education

High School Diploma

Minimum Experience

Over 5 years of Experience in Foreclosure.

Essential Professional Skills/Competencies

• Ability to efficiently plan and prioritize multiple tasks
• Possess good organizational skills and attention to detail
• Overall positive attitude and willingness to adapt to change
• Ability to identify and resolve issues in a timely manner
• Team player and willing to provide assistance in multiple areas whenever is necessary
• Computer savvy (Excel a plus)

General Competency Factors

• Provides exceptional customer service to internal and external customers.
• Identifies and resolves problems in a timely manner.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Excellent problem solving and organizational skills.
• Must be a team player and willing to help others in their department whenever necessary.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.