Client Systems Legal Assistant

McCalla Raymer Leibert Pierce LLP; New Orleans (LA); On-site; USD 40,000 - 56,000; Full time

Job summary

McCalla Raymer Leibert Pierce LLP is seeking a detail-oriented professional to monitor foreclosure operations related messages and processes on client sites, updating as needed.

You will act as a liaison between clients and foreclosure operations, handling inquiries, documenting activity, and preparing monthly status reports for key clients. The role emphasizes accuracy and discretion in a fast-paced environment.

Qualifications

• Bachelor’s degree or Associate’s degree preferred but not required.
• Minimum 2 years experience working in a foreclosure firm or default department of a bank.
• Law Firm experience preferred but not required.

Responsibilities

• Monitor foreclosure operations related messages on client sites and update as needed.
• Serve as liaison between clients and foreclosure operations.
• Update and respond to client inquiries with timely communication.
• Maintain documentation and report status to management.
• Audit internal systems and provide summaries and hearing results to clients.
• Respond to general case inquiries on behalf of FC Operations via email and client platforms.
• Address messages in all-client sites and assist with client-specific projects.
• Submit monthly status reports and communicate audit findings to supervisors.
• Support compliance department tasks and ensure deadlines are met.
• Maintain privacy and handle sensitive information with discretion.

Skills

Microsoft Word

Microsoft Excel

Outlook

Research ability

Written & verbal communication

Confidential information handling

Detail oriented

Legal terminology understanding

Education

Bachelor’s or Associate degree (preferred)

Job description

Description

JOB SUMMARY

Monitor all foreclosure operations related messages and/or processes on the client sites. Update and respond as needed.

Act as a liaison between clients and foreclosure operations.

DUTIES & RESPONSIBILITIES

• Under Limited supervision update general foreclosure processes on active foreclosure files, in client sites
• Work on client site processes through all stages of foreclosure.
• Monitor, reproject, and complete document processes for affidavits, loss mitigation packages, consent judgments.
• Serve as a client liaison between attorney and clients on foreclosure files.
• Notify key member of management when stagnant files are discovered to assist in pushing them forward.
• Review and Audit internal systems in order to provide brief summary, status and hearing results to clients.
• Respond to general case inquiries on behalf of FC Operations and communicate routinely with clients through email and on client site platforms.
• Address messages in the all-client sites.
• Assist with the completion of client-specific projects received from compliance department.
• Submit and communicate activity and monthly status reports to key clients.
• Conduct internal audit projects related to client sites, prepare detailed final reports, and communicate audit findings to supervisor.

SUPERVISORY RESPONSIBILITIES

This job does not require the exercise of supervisory responsibilities.

EDUCATION & WORK EXPERIENCE

• Bachelor’s degree or Associate’s degree preferred but not required
• Minimum 2 years experience working in a foreclosure firm or default department of a bank
• Law Firm experience is preferred but not required

KNOWLEDGE, SKILLS, & ABILITIES

• Skilled in Microsoft Word, Excel & Outlook
• Ability to conduct and report research
• Documentation Skills
• Strong written and oral communication skills
• Ability to meet deadlines while working on multiple projectsAbility to utilize multiple internal computer systems
• Ability to multitask and prioritize in an extremely fast paced environment
• Capacity to handle a high volume of email & file communications each day
• Ability to retain and manage sensitive and confidential information
• Aptitude to quickly learn and navigate legal client systems
• Extreme attention to details and ability to learn and interpret legal terminology

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

All applicants applying for U.S. job openings must be authorized to work in the United States.

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position

Because of the high volume of calls received, only qualified candidates will be contacted for consideration

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.