Ford Sales Consultant

Bob Bell Auto Group; Bel Air (MD); On-site; USD 52,000 - 120,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligible

401K

Employee Car Purchase Program

Career Progression

Flexible Work Schedule, Saturdays 9–6

Job summary

Bob Bell Ford of Bel Air is seeking a motivated Sales Associate to join our team. You will deliver exceptional customer service, explain Ford product features, and drive sales through demonstrations and effective follow-up.

This role offers a base salary of $500 per week plus commissions; earnings can reach $120,000+ per year with bonuses. You will work with a team across departments to ensure a seamless customer experience.

Qualifications

• Flexible availability including weekends.
• At least one prior customer-facing role.
• Strong communication with customers and team members.
• Professional appearance and demeanor.
• Proven track record of meeting sales targets and delivering service.
• Ability to learn product information and pricing.

Responsibilities

• Engage with customers to understand needs and preferences.
• Maintain customer relationships and build repeat business.
• Assist customers in selecting vehicles by listening and questioning.
• Conduct vehicle demonstrations and test drives.
• Know Ford products, options, and technology enhancements.
• Present and demonstrate features to highlight benefits.
• Follow up with leads via calls, email, and in person.
• Provide excellent service throughout the sales process, from inquiry to post-sale follow-up.
• Meet and exceed sales targets using effective techniques.

Skills

Customer service

Sales experience

Communication

Teamwork

Flexible hours

Attention to detail

Cash handling

Education

High school diploma or equivalent

Tools

CRM software

DMS / dealership software

Job description

Bob Bell Ford of Bel Air is seeking a motivated and experienced Sales Associate to join our team.

Earning potential - $500/week salary plus commissions and bonuses - up to $120,000+ per year!

As a Ford Sales Associate, you will be responsible for providing exceptional customer service and driving sales for one of the most iconic American automotive brands.

Responsibilities

• Engage with customers in a professional and approachable manner to understand their needs and preferences
• Maintain customer relationships & create customers for life
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Conduct vehicle demonstrations and test drives to showcase features and benefits of Ford vehicles
• Be a vehicle expert - Know the in's & the out's of product offerings, optional packages & latest technology
• Perform high-quality and professional demonstrations of new/used vehicles
• Follow up with potential customers via phone, email, and in-person to convert leads into sales
• Provide excellent customer service throughout the sales process - from initial inquiry to post-sale follow-up
• Learn to overcome objections and thrive in sales situations
• Meet and exceed sales targets by utilizing effective sales techniques and strategies
• Maintain up-to-date knowledge of Ford vehicles, pricing, and promotions
• Collaborate with other dealership departments, including finance and service, to ensure seamless customer experience
• Complete sales documentation accurately and in a timely manner
• Direct report to the General Sales Manager regarding objectives, planned activities, reviews, and analysis
• Bring your 'A game' & positive attitude with you every day

Qualifications

• Available to work flexible hours & weekends
• At least one previous job with customer experience required
• Self-starter mentality and ambitious spirit preferred
• Great communication skills with customers and team members
• Professional, well-groomed personal appearance
• Proven track record of achieving sales targets and providing excellent customer service
• Ability to work well in a team environment
• Ready to hit the ground running on learning new product in's & out's
• Knowledge of basic computer programs and ability to learn dealership software
• Valid driver's license and clean driving record
• High school diploma or equivalent
• Ability to pass background checks and drug screening

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture
• Saturday Lunches
• Open Sales Floor
• Flexible Work Schedule, Closed Sundays! Saturday hours only are 9 to 6.
• Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.