Footwear Sales Associate - Customer Experience Leader

Rack Room Shoes; Alabama; On-site; USD 17,000 - 25,000; Full time

Job summary

Rack Room Shoes is seeking a front-line team member to deliver a positive shopping experience and uphold company service standards. You will assist customers, process sales, and support promotional initiatives in a fast-paced footwear environment.

As part of the team, you will maintain merchandise presentation, learn product knowledge, and collaborate with management to ensure accurate cash handling and POS operations while supporting loss prevention practices.

Qualifications

• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Promote the company rewards program and other business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged and merchandised properly.
• Develop and maintain product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories and assist in shipping and receiving merchandise.
• Process all sales and POS transactions in accordance with policy and procedure.

Skills

Customer service

POS transactions

Cash handling

Merchandising

Job description

Rack Room Shoes is seeking a front-line team member to deliver a positive shopping experience and uphold company service standards. You will assist customers, process sales, and support promotional initiatives in a fast-paced footwear environment.

As part of the team, you will maintain merchandise presentation, learn product knowledge, and collaborate with management to ensure accurate cash handling and POS operations while supporting loss prevention practices.