Footwear Sales Associate — Customer Experience Champion

Caleres; Newport (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres’

Relaxed Dress Code & Small Team

Daily Access to Pay (Dayforce Wallet)

Ease of transferring locations (850+)

Career Development and Learning (up to

Job summary

Caleres, home to Famous Footwear, is seeking a Sales Associate to deliver outstanding customer experiences and keep the store inviting and well-organized. You’ll guide customers to the right fits, help with inventory, and champion a positive, inclusive store culture.

You’ll engage customers with energy, collaborate with teammates, and stay current on trends to boost store performance. A flexible schedule and commitment to service are essential.

Qualifications

• High School Diploma/GED.
• Ability to build constructive relationships within store.
• Strong communication with store associates at all levels.
• Independent judgment when partnering with Store Sales Manager.
• Knowledge of general retail practices and procedures.
• Team-oriented and able to work with others.
• Flexible schedule including holidays, nights, weekends and extended hours.

Responsibilities

• Ace Retail Operations: pricing, shipments, fulfillment and inventory management.
• Be a Famous Culture Influencer: deliver stellar customer engagement and experiences.
• Elevate to Your Goal-Crushing Era: drive sales with clear, timely communication.
• Act with Integrity: adhere to policies and seek feedback for growth.
• Bring the Positive Vibes: promote diversity and inclusivity, support training.
• Be a Shoe-off: assist customers in finding perfect styles and fit.
• Overtime hours may be required to meet business needs.

Skills

Customer engagement

Team collaboration

Flexible schedule

Communication skills

Education

High School Diploma/GED

Job description

Caleres, home to Famous Footwear, is seeking a Sales Associate to deliver outstanding customer experiences and keep the store inviting and well-organized. You’ll guide customers to the right fits, help with inventory, and champion a positive, inclusive store culture.

You’ll engage customers with energy, collaborate with teammates, and stay current on trends to boost store performance. A flexible schedule and commitment to service are essential.