Shoe Sales Expert — Customer Experience Champion

Caleres; Brooklyn (OH); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

30% Associate Discount

Relaxed Dress Code

Dayforce Wallet pay access

900+ store locations

Education assistance up to $7500/year

Employee Assistance Programs

Total Rewards program

Job summary

Caleres is seeking a Famous Footwear Sales Associate to deliver an engaging in-store experience. You will help customers with shoe selections, maintain an organized shopping environment, and support team goals with enthusiasm.

You’ll be part of a culture that rewards teamwork, training, and product knowledge. The role supports career growth and access to company benefits, including discounts and flexible scheduling.

Qualifications

• Strong customer service and engagement skills.
• Ability to drive sales and meet store goals.
• Experience working in a team-based retail environment.
• Solid communication with coworkers and managers.
• Understanding of store operations and customer flow.

Responsibilities

• Ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are accurate and efficient.
• Provide exceptional customer engagement and promote the brands to drive loyalty.
• Review store performance and communicate updates to the team to meet sales goals.
• Adhere to company policies and continuously seek feedback for personal development.

Skills

Customer engagement

Retail operations

Team collaboration

Communication

Product knowledge

Education

High School Diploma/GED

Job description

Caleres is seeking a Famous Footwear Sales Associate to deliver an engaging in-store experience. You will help customers with shoe selections, maintain an organized shopping environment, and support team goals with enthusiasm.

You’ll be part of a culture that rewards teamwork, training, and product knowledge. The role supports career growth and access to company benefits, including discounts and flexible scheduling.