Foodservice Sales Coordinator

Jobtailor; Hermitage, Northern (Mercer County, KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Jobtailor is seeking a deduction and rebate specialist to support a defined customer and broker region in the U.S. You will manage deductions, rebates, and related payments while coordinating with internal teams to ensure accurate data entry and timely issue resolution.

The role requires strong analytical abilities, proficiency with Excel/PowerPoint/Word, and the ability to work independently or within a team. On-site collaboration with cross-functional groups is expected.

Qualifications

• Proven experience in a sales-related field.
• Proficiency with PowerPoint, Excel, Word.
• Advanced analytical and problem-solving skills.
• Detail oriented with strong organizational skills.
• Ability to manage multiple projects and meet deadlines.
• Ability to work independently and in a team.

Responsibilities

• Provide direct support to a geographical region comprised of customers and brokers.
• Coordinate cross-functional activities with internal departments.
• Maintain the Foodservice Sales database and customer portals.
• Research and maintain accurate electronic records on deductions and rebates.
• Calculate, manage, and process rebate and marketing-related payments.
• Lead repayment requests and track progress.
• Resolve deductions or collect payback with customers and sales staff.
• Attend essential training meetings and develop product knowledge.

Skills

Sales experience

Analytical skills

Math skills

Detail oriented

Communication

Education

Bachelor's degree preferred

Tools

PowerPoint

Excel

Word

Foodservice Sales Database

Customer Portals

Job description

• Provide direct support to a geographical region comprised of customers and brokers
• Share deduction and rebate management responsibilities
• Communicate, maintain, and administer program details with assigned external customers and brokers
• Coordinate activities cross-functionally with internal departments
• Understand customer needs and internal policies and procedures
• Serve as the hub for logistics, order entry, production planning, invoicing, and other internal departments
• Maintain the product portfolio on the Foodservice Sales database and customer portals
• Research and maintain accurate electronic records on customer deductions and related communications
• Collaborate with internal and external customers to resolve deductions or collect payback
• Address and resolve customer order issues involving pricing, quantities, date changes, and related matters
• Complete special projects as assigned
• Attend essential training meetings and develop an understanding of company systems and products
• Calculate, manage, and process rebate and marketing-related payments
• Coordinate, analyze, and process deductions with peers and sales staff
• Lead repayment requests and track progress
• Professionally handle verbal and written customer interactions

Requirements

• Proven experience in a sales-related field
• Must be proficient with PowerPoint, Excel, Word, etc.
• Advanced analytical and problem-solving skills
• Math and analytical skills necessary
• Detailed oriented with strong organizational skills and ability to work well under pressure
• Ability to effectively manage multiple projects while meeting deadlines
• Ability to work professionally with customers, sales representatives, and internal departments
• Must be able to work independently and as part of a team
• Must be a self-starter with good work habits and attendance
• Extensive computer systems/software operation and regular use of office equipment
• 4-year college degree strongly preferred (optional)
• Must be able to speak, listen, and effectively communicate with team members
• Requires visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading

Core Competencies

Demonstrates strong analytical and problem-solving skills while effectively managing customer interactions and coordinating cross-functional activities. Proficient in handling deductions, rebates, and maintaining accurate records within a sales-related environment.

Highest-signal resume keywords

• Sales-Related Experience
• Advanced Analytical Skills
• Proficiency in Excel
• Strong Organizational Skills
• Effective Communication

Hard Skills

• Deduction Management
• Rebate Processing
• Data Analysis
• Order Entry
• Logistics Coordination
• Customer Relationship Management
• Project Management
• Math Skills
• Electronic Record Maintenance
• Portfolio Management

Soft Skills

• Detail Oriented
• Ability to Work Under Pressure
• Team Collaboration
• Self-Starter
• Professional Communication

Industry Keywords

• Customer Support
• Sales Coordination
• Rebate Management
• Order Management
• Cross-Functional Collaboration

Tools & Technologies

• PowerPoint
• Excel
• Word
• Foodservice Sales Database
• Customer Portals