Foodservice Customer Support Specialist – Fast-Paced Ops

sysco; Las Vegas (NV); On-site; USD 22,000 - 34,000; Full time

Job summary

Sysco is seeking a Customer Sales Representative (CSR) in Las Vegas to provide direct support to Account Executives, Marketing Associates, and customers. The CSR aims to resolve customer needs quickly and accurately while maintaining order accuracy and timely communication.

Responsibilities include handling inquiries, processing will-call orders, coordinating deliveries, and providing invoice copies. A high school diploma is required, with a preference for prior call center experience and MS

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience.
• Preferred: Previous call center experience.
• Strong telephone communication skills.
• Proficient in MS Office.

Responsibilities

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Skills

Strong telephone communication

Call center experience

Fast-paced environment

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sysco is seeking a Customer Sales Representative (CSR) in Las Vegas to provide direct support to Account Executives, Marketing Associates, and customers. The CSR aims to resolve customer needs quickly and accurately while maintaining order accuracy and timely communication.

Responsibilities include handling inquiries, processing will-call orders, coordinating deliveries, and providing invoice copies. A high school diploma is required, with a preference for prior call center experience and MS