Foodservice Customer Service Supervisor

Core-Mark; Shreveport (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group in Louisiana seeks a Customer Service Supervisor to lead the customer service team, ensuring accurate order processing and timely responses to inquiries. You will train new representatives and maintain high service levels in a fast-paced environment.

Ideal candidates have 2–4 years in customer service with supervisory experience. This on-site role supports our distribution network and emphasizes professional communication with customers and vendors.

Qualifications

• High School Diploma or GED required.
• 2–4 years of experience in customer service or related area.
• Supervisory experience preferred.

Responsibilities

• Supervises customer service associates including staffing, training, coaching, and performance management.
• Oversees input of customer orders, credits, and invoicing and ensures accuracy; back up as needed.
• Assists representatives with difficult orders and vendor interactions; communicates with customers professionally.

Skills

Customer service

Team supervision

Communication

Education

High School Diploma/GED

Associates degree in Business (preferred)

Job description

Performance Food Group in Louisiana seeks a Customer Service Supervisor to lead the customer service team, ensuring accurate order processing and timely responses to inquiries. You will train new representatives and maintain high service levels in a fast-paced environment.

Ideal candidates have 2–4 years in customer service with supervisory experience. This on-site role supports our distribution network and emphasizes professional communication with customers and vendors.