Foodservice Customer Care Specialist

Core-Mark; Mount Pleasant (Westmoreland County); On-site; USD 30,000 - 42,000; Full time

Job summary

Performance Food Group is seeking a customer service representative to support order entry and inquiries in a on-site capacity. You will help keep customers satisfied as their distributor, handling order and credit processing, and interacting with vendors and co-workers professionally.

The role requires 6–12 months of related experience; high school diploma or GED is required. Training, daily communication with customers, and various administrative duties are part of the position.

Qualifications

• High school diploma or GED or equivalent experience.
• 6–12 months of customer service or call center experience.
• Foodservice industry experience preferred.

Responsibilities

• Input customer orders accurately and timely.
• Input customer credits and process order data.
• Record and inform invoicing information for orders.
• Assist customers with orders and problems; coordinate with vendors as needed.
• Attend training and customer service meetings; perform related duties as assigned.

Skills

Customer service

Call center

Education

High School Diploma or GED

Job description

Performance Food Group is seeking a customer service representative to support order entry and inquiries in a on-site capacity. You will help keep customers satisfied as their distributor, handling order and credit processing, and interacting with vendors and co-workers professionally.

The role requires 6–12 months of related experience; high school diploma or GED is required. Training, daily communication with customers, and various administrative duties are part of the position.