Foodrunner/Expo

Monkeypod Kitchen by Merriman; Wailea (HI); On-site; USD 42,000 - 52,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Wailea, HI, is seeking a full-time food runner/server to deliver meals promptly and greet guests warmly. You will ensure plates are garnished, keep service areas stocked, assist guests with requests, and support the service team throughout peak hours.

Responsibilities include maintaining cleanliness, coordinating with management, and upholding high standards of hospitality and safety during every shift.

Qualifications

• Customer oriented and guest-focused.
• Ability to work under pressure during peak service.
• Safety awareness and proper handling of equipment.
• Active listening and effective communication with guests.
• Follow directions from supervisor and tickets.
• Team player with a positive attitude.
• Maintains neat appearance and hygiene.

Responsibilities

• Deliver food items to guests' tables as ordered and within time limits.
• Greet all guests in a warm, personal manner.
• Check plates for cleanliness and garnish before serving.
• Ensure proper condiments and utensils are available at tables.
• Assist guests with requests and resolve issues.
• Clear dishes and take them to the kitchen for cleaning.
• Keep food line and runner stations clean during service.
• Stock service areas with supplies and to-go items.
• Communicate availability of items to management and team.
• Maintain high cleanliness standards in all duties.

Skills

Customer oriented

Under pressure

Safety awareness

Active listening

Communication

Direction following

Teamwork

Friendly

Neat & groomed

Job description

Deliver food items to guests' tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using seat position numbers.

Location: Wailea, HI

Employment Type: Full-Time

Salary: Competitive

Job Description

• Deliver food items to guests' tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using seat position numbers.
• Greet all guests in a warm, personal, friendly manner.
• Check that each plate is wiped and correctly garnished prior to leaving the kitchen. Accountable for all plates leaving the kitchen window.
• Check for proper condiments and utensils when approaching the table to deliver food.
• Assist guests with any requests or concerns and take action to correct any problems.
• Assist service team as needed by removing dishes and glasses from tables or counters throughout guests' meal, and take them to the kitchen for cleaning.
• Keep the food line and runner stations clean, regularly checking floor for debris.
• Stock service areas with supplies such as plates, utensils, pizza boxes, condiments, and to go items throughout service period.
• Maintain awareness of current availability of food items throughout service period and communicate effectively with management and service team.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.

Requirements

• Customer Oriented – Ability to take care of the guests’ needs while following Monkeypod Kitchen procedures.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to Direction – Receive and follow direction from supervisor; follow direction of computer generated tickets.
• Teamwork Abilities – Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Neat and well groomed.

Physical Requirements

• Must be able to do the following constantly: stand, walk, lift/carry 11-20 lbs
• Must be able to do the following frequently: use hands/fingers, reach outward, climb (stairs), bend, push/pull 10-25 lbs
• Must be able to do the following occasionally: reach above shoulder, squat or kneel, lift/carry 21-50 lbs, push/pull 26-40 lbs