Food Runner (Part Time) - Aloha Mixed Plate

Na Hoaloha Ekolu; Lahaina (HI); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off (PTO) after qualifying

Employee meals

Discounts

Job summary

Na Hoaloha Ekolu, hosting Aloha Spirit at Aloha Mixed Plate in Lahaina, seeks team members with hospitality experience to deliver friendly guest service. The role requires multitasking in a fast-paced setting, strong communication, and a commitment to great dining experiences for locals and visitors alike.

We offer a comprehensive benefits package and a positive work environment on Front Street with opportunities to grow within our team and contribute to memorable guest experiences with every

Qualifications

• Experience in customer service or food service
• Able to work day and evening shifts including holidays
• Strong communication and guest service skills

Responsibilities

• Greet guests with aloha and enthusiasm
• Take and deliver orders accurately
• Coordinate food delivery to tables and guests
• Maintain food quality and window presentation
• Assist servers as needed and keep work area clean
• Communicate with teammates and supervisors to ensure smooth service
• Prioritize hot food delivery and efficient workflow
• Respond positively to guest and coworker requests

Skills

Customer service

Food service

Multitasking

Guest satisfaction

Communication

Team player

Job description

Career Opportunities with Na Hoaloha Ekolu

A great place to work.

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Aloha Mixed Plate, an iconic local style restaurant established 30+ yrs ago at its same location on Front Street in Lahaina. Serving delicious local food at affordable prices, we are excited to serve our local community and visitors. The location and its million-dollar view is a great place to call work with excellent benefits. We look forward to hearing from those who share our values, principles, and the spirit of Aloha.

The ideal candidate for this position:

• Has experience working in customer service and/or the food service industry
• Day Shifts
• Evening Shifts
• Holidays
• Has a reputation for giving great service to guests and coworkers
• Is enthusiastic about sharing our Aloha Spirit with our guests
• Can maintain a pleasant smile and demeanor throughout the shift
• Can handle multiple tasks at one time
• Is self motivated, especially under pressure
• Communicates Aloha in person and over the phone

Performance Expectations:

• Makes eye contact and greets guests with Aloha and enthusiasm
• Treats customers and co-workers with courtesy and respect
• Controls the window and maintains our food standard
• Can lift and carry up to 20 pounds
• Can communicate effectively to both customers and co-workers during busy periods
• Coordinates delivery of food to guests maintaining and communicating for accuracy of orders/sequence
• Communicates to supervisors when help is needed to maintain customer service
• Is knowledgeable of the menu and able to answer guest's questions
• Helps servers bus tables as needed, when able
• Positively responds to requests for assistance from co-workers and guests
• Remains within viewing of the food window throughout shift
• Is able to prioritize hot food delivery over all else
• Takes initiative to help in any area of the restaurant when slow
• Completes side work in a timely manner

We offer an excellent benefits package including medical, dental, vision, drug, 401(k) with up to 4% company match, PTO upon qualifying, flexible spending account, employee meals, discounts and much more!