Food Service Training & Onboarding Leader

Goodwill Greater Milwaukee & Chicago; Great Lakes (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill Great Lakes is seeking a Food Service Trainer to lead onboarding and development for Galley Food Service workers. You will deliver hands‑on training, ensure compliance with SOPs, and partner with Workforce Development to support AbilityOne programs.

The role includes nightly/weekend coverage and a focus on people development. Strong writing, training facilitation, and MS Office skills are required, along with ServSafe certification and a valid Real ID/driver's license.

Qualifications

• Experience in training and developing Food Service employees.
• Ability to facilitate orientation and ongoing training sessions.
• Strong writing and communication skills with attention to detail.
• ServSafe certification is required and maintained.
• MS Office proficiency, especially Word, PowerPoint and Excel.

Responsibilities

• Develop and deliver on-the-job training for Galley Food Service hourly employees.
• Ensure training aligns with SOPs and contractual statements of work.
• Collaborate with Workforce Development and operational leadership.
• Lead change management and participate in improvement initiatives.
• Provide onboarding and ongoing training, including coverage during emergencies.

Skills

Training

Coaching

Facilitation

Writing skills

MS Office

Education

Two years of college or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Job description

Goodwill Great Lakes is seeking a Food Service Trainer to lead onboarding and development for Galley Food Service workers. You will deliver hands‑on training, ensure compliance with SOPs, and partner with Workforce Development to support AbilityOne programs.

The role includes nightly/weekend coverage and a focus on people development. Strong writing, training facilitation, and MS Office skills are required, along with ServSafe certification and a valid Real ID/driver's license.