Retail Training & Onboarding Specialist

Goodwill Industries Group; Gary (IN); On-site; USD 41,400 - 50,600; Full time

Job summary

Goodwill Industries Group in Gary, Indiana seeks a Training Coordinator to deliver onboarding and hands-on retail training to entry-level employees. You will conduct orientation and collaborate with Store Managers to tailor sessions for each location.

Responsibilities include tracking progress, coaching new hires, and ensuring alignment with Goodwill’s policies. Travel to multiple job sites and a flexible schedule are required to support ongoing onboarding initiatives.

Qualifications

• Experience in teaching, training or group facilitation.
• Excellent verbal and written communication skills.
• Knowledge of company policies, HR practices, and retail operations.
• Ability to pass a background check and travel to multiple job sites.

Responsibilities

• Facilitate new hire orientation and training sessions within the district.
• Deliver clear, hands-on instruction on policies and performance expectations.
• Collaborate with Store Managers to tailor training for each store.
• Track new hire progress and provide updates to stakeholders.
• Provide ongoing coaching and feedback during onboarding and beyond.

Skills

Teaching experience

Group facilitation

Strong communication

Retail operations

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Publisher

Job description

Goodwill Industries Group in Gary, Indiana seeks a Training Coordinator to deliver onboarding and hands-on retail training to entry-level employees. You will conduct orientation and collaborate with Store Managers to tailor sessions for each location.

Responsibilities include tracking progress, coaching new hires, and ensuring alignment with Goodwill’s policies. Travel to multiple job sites and a flexible schedule are required to support ongoing onboarding initiatives.