Flexible Food Service Ops Trainer — On-the-Job Leadership

Goodwill Greater Milwaukee & Chicago; Great Lakes (IL); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement plan

Paid time off

Job summary

Goodwill Great Lakes seeks a Food Service Direct Labor Trainer to design and deliver expert onboarding and ongoing training for Galley Food Service hourly staff. You will ensure adherence to SOPs, policies, and contract requirements across operations and lead initiatives to improve efficiency.

Collaborating with Workforce Development and Process Review teams, you will manage onboarding and development of new hires, including AbilityOne participants, while maintaining exceptional training quality

Qualifications

• Two years of college education or equivalent experience required.
• Minimum 1 year experience in a food service or training role preferred.
• ServSafe certification is required and must be maintained.
• Exceptional writing and communication skills are essential.
• Ability to facilitate training and conduct New Employee Orientation.

Responsibilities

• Develop and deliver on-the-job training for Galley Food Service hourly employees.
• Ensure personnel are trained to meet SOPs and contract requirements.
• Coordinate with Workforce Development for AbilityOne program training.
• Plan and oversee projects and initiatives for Galley functions.
• Lead onboarding and training of new hires with Process Review Team.
• Serve as backup for Process Review Evaluators as needed.
• Engage in project work and change management within the department.
• Uphold Goodwill policies and compliance across operations.

Skills

On-the-job training

Training delivery

Change management

Project management

ServSafe knowledge

Customer-focused communication

Education

Two years of college education or equivalent experience

ServSafe certification

Tools

Microsoft Office Suite

Job description

Goodwill Great Lakes seeks a Food Service Direct Labor Trainer to design and deliver expert onboarding and ongoing training for Galley Food Service hourly staff. You will ensure adherence to SOPs, policies, and contract requirements across operations and lead initiatives to improve efficiency.

Collaborating with Workforce Development and Process Review teams, you will manage onboarding and development of new hires, including AbilityOne participants, while maintaining exceptional training quality