Food Service Operations Leader - Elevate Guest Experience

Colonial Group; New Orleans (LA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Cell phone stipend

Flexible time off

Medical, dental, vision

401(k) plan with company match

Paid sick leave

On-Demand Pay

Meal plan & employee discounts

Job summary

SSA Group is seeking a Food Service Operations Manager to lead a dynamic team, oversee front-of-house and food service operations, and ensure adherence to quality standards and safety requirements. Collaborate with the Executive Chef and client staff to deliver outstanding service and optimize operations.

Position requires strong leadership, financial acuity, and the ability to manage schedules and payroll within budget.

Qualifications

• Strong interpersonal and communication skills.
• Proven leadership and team-building abilities.
• Excellent problem solving and decision-making.
• Experience in financial management, merchandising and planning.
• Ability to adapt in a fast-paced environment.
• Basic computer/office software proficiency.
• Physical ability to stand and lift items as needed.
• Willingness to work varied hours including nights, weekends, and holidays.

Responsibilities

• Lead and motivate staff to exceed customer expectations.
• Hire, onboard, supervise and develop team members; manage performance.
• Develop department leadership and drive innovative performance.
• Oversee training and integration of staff per onsite handbook.
• Maintain clean, safe, and organized work environment.
• Ensure compliance with local, state, and federal laws.
• Collaborate with Executive Chef on food programs and daily oversight.
• Maintain strong client relationships and uphold company policies.

Skills

Leadership

Communication

Problem solving

Financial management

Merchandising

Planning

Flexibility

Office software

Education

ServSafe Certification

Tools

POS system

Job description

SSA Group is seeking a Food Service Operations Manager to lead a dynamic team, oversee front-of-house and food service operations, and ensure adherence to quality standards and safety requirements. Collaborate with the Executive Chef and client staff to deliver outstanding service and optimize operations.

Position requires strong leadership, financial acuity, and the ability to manage schedules and payroll within budget.