Food Service Lead — Kitchen & Customer Service

Aramark; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

Aramark's Food Service Worker Lead at Community Transitional Services in KY is responsible for leading food prep, portioning meals, and serving customers under supervision. You will mentor staff, maintain safety and quality standards, and help ensure timely service for events and daily meals.

You will greet customers, monitor temperatures, complete station checklists, and coordinate with the manager to keep the food line running smoothly.

Qualifications

• Excellent customer service and interpersonal skills.
• Demonstrated leadership and supervisory ability.
• Ability to work in a team environment.
• Serve Safe Certification required.
• Ability to follow detailed written and verbal instructions.
• Previous food service experience preferred.
• Frequent lifting and handling of hot items.
• Willingness to work in kitchen with heat, steam, and noise.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and prepare foods according to recipes and directions.
• Use accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Take samples of all food items on the line prior to serving.
• Alert management and pull items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about service quality and handle complaints with a positive attitude.
• Coordinate and maintain a clean work station.
• Ensure utensils are cleaned and sanitized.
• Dispose waste accurately from the service line.
• Transfer supplies between storage and work areas.
• Assist with daily safety observations and report hazards.
• Cross-train in areas as needed.
• Able to work in concessions, catering, and special events.
• Perform tasks weekly/bi-weekly/monthly as required.
• Lead and advise employees on the line to ensure timely service; request support for sanitation issues.

Skills

Customer service

Leadership

Teamwork

Attention to detail

Physical stamina

Follow instructions

Education

Serve Safe Certification

Job description

Aramark's Food Service Worker Lead at Community Transitional Services in KY is responsible for leading food prep, portioning meals, and serving customers under supervision. You will mentor staff, maintain safety and quality standards, and help ensure timely service for events and daily meals.

You will greet customers, monitor temperatures, complete station checklists, and coordinate with the manager to keep the food line running smoothly.