Food Service Lead: Line & Customer Champion

Aramark; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Aramark is seeking a Food Service Worker in Louisville, KY to assist with food prep, portioning, and serving customers. You will learn on the job, work with a team, and maintain quality and safety standards across stations and service lines.

The role emphasizes customer service, leadership, and adherence to recipes and portions, with opportunities to support concessions, catering, and events as needed.

Qualifications

• Great customer service and interpersonal skills.
• Strong Leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.
• Requires frequent lifting/transporting hot food items.
• Ability to work inside kitchen area with heated equipment and chemicals.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Responsible for taking samples of all food items on the line prior to serving customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station.
• Ensures that all work areas and serving utensils are cleaned and sanitized.
• Responsible for accurate disposal of waste from the service line.
• Transfers supplies between storage and work areas by hand or by cart.
• Assist with daily safety observations and report hazards.
• Cross-train in areas as needed.
• Able to work in concessions, catering, and special events.
• Perform tasks as requested by manager weekly/monthly.
• Lead all aspects of and advise the employees working on the line to ensure timely service.

Skills

Customer service

Leadership

Teamwork

Serve Safe Certification

Attention to instructions

Food service experience

Physical stamina

Kitchen safety

Job description

Aramark is seeking a Food Service Worker in Louisville, KY to assist with food prep, portioning, and serving customers. You will learn on the job, work with a team, and maintain quality and safety standards across stations and service lines.

The role emphasizes customer service, leadership, and adherence to recipes and portions, with opportunities to support concessions, catering, and events as needed.