Food Service Lead: Line Supervisor & Customer Champion

Aramark; Richmond (VA); On-site; USD 24,000 - 35,000; Full time

Job summary

Aramark seeks a Food Service Worker to assist with food prep, portions, and customer service. You’ll learn on the job, work with a team, and maintain quality and safety standards in a fast-paced setting.

You’ll contribute to daily operations, support concessions and events, and uphold sanitation and portion control. This role emphasizes teamwork, reliability, and delivering positive guest experiences while following directions and safety protocols.

Qualifications

• Great customer service and interpersonal skills.
• Strong Leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.
• Requires frequent lifting/transporting hot food items.
• Work in kitchen areas with heated equipment, noise and chemicals.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day.
• Coordinate and assist in setting up and breaking down stations.
• Cook and prepare foods according to recipes and directions.
• Ensure accurate portions when preparing and serving items.
• Maintain daily temperature logs.
• Take samples of all food items prior to serving customers.
• Maintain a clean and sanitized work station and equipment.
• Greet customers and handle questions and feedback with a smile.
• Assist with safety observations and report hazards to management.
• Cross-train in areas as needed and support concessions, catering, and events.

Skills

Customer service

Leadership

Teamwork

Serve Safe Certification

Follow instructions

Food service experience

Physical stamina

Job description

Aramark seeks a Food Service Worker to assist with food prep, portions, and customer service. You’ll learn on the job, work with a team, and maintain quality and safety standards in a fast-paced setting.

You’ll contribute to daily operations, support concessions and events, and uphold sanitation and portion control. This role emphasizes teamwork, reliability, and delivering positive guest experiences while following directions and safety protocols.