Food Service Host, Flex Full Time

UPMC; Monroeville (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC East is seeking a Full Time Food Service Host to support the Dietary and Cafeteria department in Monroeville, PA. The role involves delivering and serving nutritious meals with a focus on guest satisfaction. Shifts start as early as 5:30am and rotate, including weekends and holidays.

Preferred candidates have prior customer service or food service experience and a history of dependable work. This position emphasizes proper food handling and sanitation in a healthcare setting.

Qualifications

• Must have customer service or food service experience.
• Willingness to work varied shifts including weekends/holidays.

Responsibilities

• Adheres to hand hygiene and infection control procedures when interacting with customers.
• Operates food service equipment per department procedures.
• Communicates customer concerns to health care team members.
• Performs sanitation for assigned area per health department guidelines.
• Serves patient meals with correct identification using department scripts.
• Distributes and collects menus from patients and records selections.
• Exhibits strong customer service when handling meal requests to ensure satisfaction.
• Serves meals within established timeframes maintaining appearance, quality, and temperature.

Skills

Customer service

Food service experience

Job description

UPMC East is hiring a Full Time Food Service Host to support the Dietary and Cafeteria department!

This position will work at least 28 hours per week. Shifts are varied with rotating weekends/holidays. Shift times include: 5:30am-2pm, 7am-3:30pm, 7:30am-4pm, 10am-6:30pm.

Preferred candidates will be available for all shifts and will have strong work history with customer service or food service experience.

Purpose:

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.