Food Service Customer Support & Order Coordinator

Sysco Corp.; Los Angeles (CA); On-site; USD 25,000 - 37,000; Full time

Job summary

Sysco Corporation is seeking a Customer Sales Representative (CSR) to provide direct support to Account Executives, Marketing Associates, and customers. The goal is to resolve customer needs quickly and accurately while maintaining strong communication with the AE team.

The position requires a high school diploma and 1 year of foodservice sales coordination or customer support experience, with preferred call center background.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience
• Preferred: Previous call center experience
• Strong telephone communication skills
• Able to work in a fast pace environment
• Proficient in MS Office

Responsibilities

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Skills

Telephone communication

Fast-paced environment

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sysco Corporation is seeking a Customer Sales Representative (CSR) to provide direct support to Account Executives, Marketing Associates, and customers. The goal is to resolve customer needs quickly and accurately while maintaining strong communication with the AE team.

The position requires a high school diploma and 1 year of foodservice sales coordination or customer support experience, with preferred call center background.