Sales Support & Customer Care Specialist

Sysco Corp.; United States; Hybrid; USD 26,000 - 39,000; Full time

Job summary

Sysco Corp. is seeking a Customer Service Representative to support Account Executives, Marketing Associates, and customers. This full-time role emphasizes fast, accurate problem solving, order processing, and clear communication.

You will handle will-call orders, invoices, credits, and same-day deliveries, coordinating with account executives and customers to keep orders progressing smoothly. Proficiency with MS Office and a professional phone manner are essential.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience.
• Preferred: Previous call center and accounts receivable experience.

Responsibilities

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO
• Perform other duties as directed by Supervisor.

Skills

Telephone communication

PC proficiency

Fast-paced environment

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sysco Corp. is seeking a Customer Service Representative to support Account Executives, Marketing Associates, and customers. This full-time role emphasizes fast, accurate problem solving, order processing, and clear communication.

You will handle will-call orders, invoices, credits, and same-day deliveries, coordinating with account executives and customers to keep orders progressing smoothly. Proficiency with MS Office and a professional phone manner are essential.