Food Runner (PRIME)

Playatgila; Chandler (AZ); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is seeking a guest-focused team member to assist servers, stock and reset tables, and maintain station cleanliness. The role emphasizes strong guest service, cash handling, and knowledge of the menu and beverages.

The position requires high school diploma or equivalent, experience in fast-paced dining, and certifications (Food Handlers, Alcohol Awareness, BBP). A professional appearance and reliability are essential.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume dining or nightlife is preferred.
• Ability to handle cash accurately and perform basic math for POS and inventory.
• In-depth wine/alcohol knowledge preferred.
• Must acquire and maintain Gila River Health and Safety trainings (Food Handlers Card, Alcohol Awareness, BBP).
• Excellent guest service, telephone etiquette, and self-motivation with minimal supervision.
• Ability to work well with others and build relationships across teams.
• Strong interpersonal and written/oral communication skills.
• Must understand Enterprise Policies and regulatory requirements relevant to responsibilities.

Responsibilities

• Greet guests and provide warm, courteous service.
• Assist food servers by running food and drinks as directed by management.
• Maintain a clean, safe, and stocked work area and stations.
• Stock supplies, clean menus, glassware, and sanitize tables.
• Prepare basic non-alcoholic beverages (coffee, water, iced tea).
• Interact with guests and respond to special requests promptly.
• Maintain a professional appearance at all times.
• Maintain full menu knowledge and describe items to guests.

Skills

Guest service

Communication

Teamwork

Cash handling

Multitasking

Education

High School diploma or equivalent

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Closing Date: September 9th, 2026,at 4:00PM

Pay Rate: $18.00 per hour

POSITION SUMMARY:

This position will assist the food servers in cleaning, marking, resetting tables and keeping the side stations clean and stocked as well as demonstrating the GILA WAY.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Promotes and provides excellent guest service experiences to both internal and external guests .
• Greet guests with a warm smile, maintain eye contact, and communicate in a professional and pleasant demeanor. Treat all guests with maximum courtesy.
• Support food servers by running food and drinks as instructed by food server and/or management.
• Consistently maintains clean and safe work area for guest, self and other team members.
• Maintain a clean, hygienic, and organized work environment including fully stocking supplies, cleaning menus, glassware and dishware, and sanitizing tables, etc.
• Clears and cleans tables, chairs, counters and surrounding areas in a discrete manner.
• Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
• Interacts pleasantly with all guests, while responding quickly to special requests.
• Maintains a professional and tidy appearance at all times.
• Maintains full menu knowledge and able to describe to guests.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

1.High School Diploma or equivalent preferred.

2.Experience working in a fast-paced, high volume fine dining, casual food service, and/or nightclub is preferred.

3.Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.

4.In-depth wine and alcohol knowledge preferred.

5.Ability to perform the GILA WAY which is as follows;

Greet our guest

Interact positively with guest

Listen actively to our guest

6.Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.

7.Must possess excellent guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.

8.Ability to establish and maintain effective working relationships as well as to gain the cooperation of guest and fellow team members.

9.Strong interpersonal and communication skills, both written and oral.

10.This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations and technical rules relevant to their responsibilities.

Qualifications

Education

Preferred

High School/GED or better.

Experience

Preferred

Experience working in a fast-paced, high volume fine dining, casual food service, and/or nightclub is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.