Food Server (PRIME)(Part-Time)

Playatgila; Chandler (AZ); Hybrid; USD 14,000 - 19,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ seeks a server/bartender to deliver outstanding guest service, answer questions about menus and beverages, and maintain up-to-date knowledge of offerings. The role emphasizes attentiveness, accurate information, and dependable attendance.

Applicants should have a high school diploma or equivalent and experience in fast‑paced venues; wine knowledge and required certifications are a plus. The position is on-site with tips included.

Qualifications

• HS diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant/nightclub preferred.
• In-depth wine/alcohol knowledge preferred.
• Must obtain and maintain required compliance trainings (health card, alcohol awareness, BBP).
• GILA WAY: greet, interact, listen, appreciate guests.

Responsibilities

• Provide excellent guest service to internal and external guests.
• Answer questions about menu/beverage offerings.
• Maintain knowledge of dining/beverage menu and specials.
• Observe guests, anticipate needs and complete service steps.
• Build knowledge of offerings to answer questions accurately.
• Maintain dependable attendance with minimal absences.
• Perform other duties as assigned.

Skills

Guest service

Bar/restaurant experience

Wine knowledge

Communication skills

Teamwork

Compliance training

Education

High School Diploma or equivalent

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Closing Date: September 9th, 2026 at 4:00 PM

Pay Rate: $12.15 per hour plus tips

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Education

Preferred

High School/GED or better.

Experience

Preferred

In-depth wine and alcohol knowledge preferred.

Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.