Bartender

Playatgila; Chandler (AZ); Hybrid; USD 17,000 - 19,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is seeking a server to deliver guest-focused service in a fast-paced environment. You will greet guests, answer questions about the menu, and upsell wine, beer and spirits while maintaining knowledge of offerings.

Candidates should have a High School Diploma (preferred) and experience in high-volume bars or restaurants; certifications like Food Handlers Card and Alcohol Awareness are required.

Qualifications

• HS diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant/nightclub preferred.
• General wine, beer and liquor knowledge preferred.
• Must obtain Food Handlers Card, Alcohol Awareness Certification and BBP training.

Responsibilities

• Promotes and provides excellent guest service experiences.
• Answers menu questions posed by guests.
• Maintains knowledge of beverages and offerings.
• Upsells premium wine, beer and spirits.
• Observes signs of intoxication and acts appropriately.
• Provides friendly, professional service to guests and colleagues.
• May assist with food service and ensure timely delivery from the kitchen.
• Ensures quality and presentation meet guest expectations.
• Performs other duties as assigned.

Skills

Guest service

Telephone etiquette

Self-starter

Education

High School Diploma or equivalent

Tools

Food Handlers Card

Alcohol Awareness Certification

BBP training

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Pay Rate: $12.15 per hour, plus tips

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu questions posed by guests.
• Maintains knowledge of beverages and any food offerings or special menu items offered.
• Upsells to premium offerings of wine, beer and spirituous liquors.
• Observes guests behavior and cues that could indicate obvious signs of intoxication.
• Provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner.
• May act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen.
• Ensures the quality and presentation meet or exceed the expectations of guests.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• General wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Qualifications

Education

Preferred

High School/GED or better.

Experience

Preferred

General wine, beer and spirituous liquor knowledge preferred.

Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.