Steward Manager

Gila River Gaming Enterprises Inc.; Chandler (AZ); On-site; USD 52,000 - 66,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is seeking a Stewarding Manager to lead the back-of-house cleaning, sanitation, and banquet setup for busy dining venues. Under the Executive Sous Chef, you will maintain inventories and par levels while upholding the GILA WAY.

You will supervise the stewarding team, foster guest-focused service, control labor costs, and coordinate with vendors and Health Department to meet safety standards.

Qualifications

• High School Diploma or GED required.
• Prior experience in Food & Beverage management required.
• Must acquire and maintain Health Handlers Card and BBP trainings.
• Ability to lead and develop staff and manage food & beverage operations.

Responsibilities

• Oversees stewarding department operations and sanitation.
• Maintains inventory and par levels for kitchen and banquet equipment.
• Assists in budgeting and P&L review; communicates with stewardship management.
• Mentors Pathways Mentorship Program participants.
• Coordinates with vendors and Health Department.

Skills

Guest service

Staff leadership

Sanitation standards

Communication

Staff scheduling

Education

High School Diploma or GED

Job description

Wild Horse Pass
Wild Horse Pass Resort and Casino
5040 Wild Horse Pass Blvd.
Chandler, AZ 85226, USA

Wild Horse Pass
Wild Horse Pass Resort and Casino
5040 Wild Horse Pass Blvd.
Chandler, AZ 85226, USA

Closing Date: September 3rd, 2026 at 4:00 PM

Salary: Depending on Experience (DOE)

POSITION SUMMARY

This position is responsible for managing the stewarding team. Oversees the back of the house kitchen cleaning and sanitation of busy restaurants; banquet set-up/break-down; maintain inventory and pars for kitchen and banquet equipment of food under the direction of the Executive Sous Chef, as well as demonstrating the GILA WAY.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Oversees daily operations in the stewarding department to ensure that departmental strategic goals are exceeding expectations.
• Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
• Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Oversees property hiring and recruitment initiatives
• Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
• Assists in reviewing monthly department P&L and budget. Analyze and address areas of concern and define plans for improvement. Communicates with stewarding management to implement changes and plans of action.
• Responsible for walk-through inspections of all F&B areas.
• Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures.
• Organizational skills to function effectively with attention to detail while meeting established deadlines.
• Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
• Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude; ability to deal effectively with guests, management, team members and outside contacts while working under pressure and meeting deadlines.
• Assist in purchasing function as needed.
• Assists with coordinating and communicating with all outside vendors and services, including Health Department.
• Communicates with department team members, offers notification of all policies and standards, and ensures that proper health code requirements are maintained.
• Assist with inventory processes that are based on first-in-first-out principles while maintaining proper par levels for all dishware in accordance with departmental procedures.
• Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management level positions.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required.
• Prior experience in Food & Beverage management required.
• Must be able to acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows;
• Greet our guest
• Interact positively with guest
• Listen actively to our guest
• Must possess excellent guest service skills and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.

This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School/GED or better.

Experience

Preferred

Prior experience in Food & Beverage management required.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.