Wild Horse Pass Resort and Casino
5040 Wild Horse Pass Blvd.
Chandler, AZ 85226, USA
Closing Date: August 5th, 2026 at 4:00 PM
Salary: Depending on Experience (DOE)
Position Summary
This position will actively supervise, coach, counsel, direct, train and mentor employees in meeting the enterprise’s quality standards, while consistently demonstrating the GILA WAY.
Essential Duties and Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Responsible for supervision of the entire kitchen operation within their department.
- Actively and independently manages all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment within the kitchen area.
- Responsible for scheduling the culinary team; oversees all aspects of hiring, training, performance, management and discipline of the culinary team.
- Ensures training of assigned shift kitchen staff is conducted in a timely manner.
- Performs other special projects and duties as assigned.
Supervisory Responsibilities
Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Skills / Requirements
- High School Diploma or equivalent required; Bachelors degree with major concentration in food preparation, management, nutrition or related field preferred.
- Prior experience in a professional culinary education or working in a fast‑paced high‑volume fine dining restaurant/catering facility, with full‑service casual dining preferred.
- Experience across volume feeding, à la carte, fine dining, catering, baking and pastry, as well as purchasing, storage and handling.
- Must possess or be able to acquire within one year a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood–Borne Pathogens (BBP) and other required compliance trainings.
- Ability to perform the GILA WAY: Greet our guest, Interact positively with our guest, Listen actively, and Appreciate our guest.
- Excellent guest service skills, strong telephone etiquette, and a self‑starter ability to follow up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships with guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.
- Must have, or acquire within one year, an in-depth knowledge of Enterprise Policies and Procedures, governmental regulations and technical rules relevant to the position.
Travel Required
No
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.