Food Runner (Part Time) - Aloha Mixed Plate

Star Noodle; Lahaina (HI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

PTO

Flexible Spending Account

Employee meals

Discounts

Job summary

Aloha Mixed Plate is hiring for a customer service-focused role at our Lahaina location. Ideal candidates have experience in customer service or the food service industry and are enthusiastic about sharing the Aloha Spirit with guests.

Responsibilities include greeting guests, taking orders, and ensuring accurate food delivery during busy periods, while maintaining a friendly, professional demeanor and teamwork with servers and kitchen staff.

Qualifications

• Has experience in customer service or the food service industry.
• Willing to work day and evening shifts, including holidays.
• Demonstrates a reputation for great service to guests and coworkers.
• Enthusiastic about sharing our Aloha Spirit with guests.
• Maintains a pleasant smile and demeanor throughout the shift.
• Can handle multiple tasks at once and stay calm under pressure.

Responsibilities

• Greets guests with eye contact and Aloha spirit.
• Treats customers and coworkers with courtesy and respect.
• Takes orders and assists in food delivery coordination.
• Communicates effectively with customers and coworkers during busy periods.
• Knows the menu and answers guest questions.

Skills

Customer service

Food service

Multitasking

Under pressure

Aloha spirit

Job description

Aloha Mixed Plate, an iconic local style restaurant established 30+ yrs ago at its same location on Front Street in Lahaina. Serving delicious local food at affordable prices, we are excited to serve our local community and visitors. The location and its million-dollar view is a great place to call work with excellent benefits. We look forward to hearing from those who share our values, principles, and the spirit of Aloha.

The ideal candidate for this position:

• Has experience working in customer service and/or the food service industry
• Day Shifts
• Evening Shifts
• Holidays
• Has a reputation for giving great service to guests and coworkers
• Is enthusiastic about sharing our Aloha Spirit with our guests
• Can maintain a pleasant smile and demeanor throughout the shift
• Can handle multiple tasks at one time
• Is self motivated, especially under pressure
• Communicates Aloha in person and over the phone

Performance Expectations:

• Makes eye contact and greets guests with Aloha and enthusiasm
• Treats customers and co-workers with courtesy and respect
• Controls the window and maintains our food standard
• Can lift and carry up to 20 pounds
• Can communicate effectively to both customers and co-workers during busy periods
• Coordinates delivery of food to guests maintaining and communicating for accuracy of orders/sequence
• Communicates to supervisors when help is needed to maintain customer service
• Is knowledgeable of the menu and able to answer guest's questions
• Helps servers bus tables as needed, when able
• Positively responds to requests for assistance from co-workers and guests
• Remains within viewing of the food window throughout shift
• Is able to prioritize hot food delivery over all else
• Takes initiative to help in any area of the restaurant when slow
• Completes side work in a timely manner

We offer an excellent benefits package including medical, dental, vision, drug, 401(k) with up to 4% company match, PTO upon qualifying, flexible spending account, employee meals, discounts and much more!