Aloha Host: Guest Experience & Seating Specialist

Old Lahaina Luau; Lahaina (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Drug coverage

401(k) with company match

PTO

Flexible spending account

Employee meals

Discounts

Job summary

Aloha Mixed Plate on Front Street in Lahaina is seeking friendly, guest-focused team members for front‑of‑house roles. Experience in customer service or the food service industry, a flexible schedule including weekends and holidays, and a reputation for excellent service are valued.

You will greet guests with Aloha, take and deliver to-go orders, manage seating and waitlists, assist servers during busy periods, and communicate with supervisors to maintain smooth service.

Qualifications

• Experience in customer service or the food service industry.
• Flexible schedule including weekends and holidays.
• Reputation for great guest service.
• Enthusiastic about sharing our Aloha spirit.
• Maintain a pleasant demeanor during shifts.
• Able to multitask.
• Self-motivated, especially under pressure.
• Communicates Aloha in person and on the phone.
• Good problem-solving skills.

Responsibilities

• Greet guests with Aloha and enthusiasm.
• Answer phones and take to-go orders.
• Maintain seating flow and manage waitlists.
• Coordinate reservations and large parties.
• Assist servers and inform guests of specials.
• Monitor door area and support cross-restaurant needs.

Skills

Customer service

Food service

Flexible schedule

Guest service

Aloha spirit

Multitasking

Under pressure

Phone communication

Problem-solving

Job description

Aloha Mixed Plate on Front Street in Lahaina is seeking friendly, guest-focused team members for front‑of‑house roles. Experience in customer service or the food service industry, a flexible schedule including weekends and holidays, and a reputation for excellent service are valued.

You will greet guests with Aloha, take and deliver to-go orders, manage seating and waitlists, assist servers during busy periods, and communicate with supervisors to maintain smooth service.