Food Runner: Elevate Guest Service in Fast-Paced Dining

Soho House & Co; Portland (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Care + 401K

Paid Time Off

Career Development

Soho Impact

Learning & Development

Team Events

Team Meal

Job summary

Soho House & Co in Portland, OR is seeking a Food Runner to support a fast-paced service. You will help prepare tables, assist servers, explain menu items and ensure hand-plated service meets Soho House standards for our members and guests.

We're looking for team players with a positive attitude who can stay calm under pressure, move quickly between dining areas and collaborate with kitchen to deliver seamless dining experiences.

Qualifications

• Minimum 2+ years’ experience in similar capacity.
• Thrives in fast-paced, high-volume environments and stays calm under pressure.
• Hospitable, approachable and customer-focused with professional demeanor.
• Demonstrates training schedule/Club School competencies.
• Flexible to work weekends and holidays as needed.
• OLCC-certified and POS knowledge required.

Responsibilities

• Follow Steps of Service to maintain table cleanliness and replenishment.
• Accommodate special guest requests and advise management as needed.
• Support servers and kitchen to ensure seamless service in a high-volume setting.
• Ensure orders are plated and served correctly to members/guests.
• Adhere to health and safety procedures and company standards.
• Collaborate with team to run items from expo and service bar as needed.
• Maintain stock in server alley and expo areas.
• Know the menu and confidently make recommendations.

Skills

2+ years experience

Customer service

Team player

Calm under pressure

Flex shifts

OLCC-certified

Tools

POS knowledge

Job description

Soho House & Co in Portland, OR is seeking a Food Runner to support a fast-paced service. You will help prepare tables, assist servers, explain menu items and ensure hand-plated service meets Soho House standards for our members and guests.

We're looking for team players with a positive attitude who can stay calm under pressure, move quickly between dining areas and collaborate with kitchen to deliver seamless dining experiences.