Food Runner: Elevate Guest Experience & Growth

STK Steakhouse; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, & 

Critical Illness Insurance

Job summary

The ONE GROUP is seeking a Food Runner at our Phoenix location to ensure meals reach guests promptly and beautifully. You will work closely with kitchen and service teams to maintain a smooth flow from kitchen to table.

This full-time role requires stamina, a strong work ethic, and teamwork in a fast-paced dining environment, with a focus on delivering an exceptional guest experience.

Qualifications

• Must be able to stand for long periods and lift 20 lbs.
• Basic English proficiency for guest interaction.

Responsibilities

• Ensure food is prepared and delivered according to THE ONE GROUP’s quality standards.
• Possess full menu knowledge and confidently describe dishes to guests.
• Maintain awareness of table numbers, seat assignments, and floor plans for efficient service.
• Follow proper service procedures when delivering food to ensure an exceptional guest experience.
• Offer condiments and accompaniments when appropriate.
• Communicate with servers and kitchen staff to ensure timely and accurate delivery.
• Assist servers and bussers with guest requests and overall service needs.
• Maintain a clean and organized service area.
• Follow health and sanitation regulations to ensure food safety.

Skills

Teamwork

Multi-tasking

Attention to detail

English communication

Job description

The ONE GROUP is seeking a Food Runner at our Phoenix location to ensure meals reach guests promptly and beautifully. You will work closely with kitchen and service teams to maintain a smooth flow from kitchen to table.

This full-time role requires stamina, a strong work ethic, and teamwork in a fast-paced dining environment, with a focus on delivering an exceptional guest experience.