Food Runner: Elevate Guest Experience in Fast-Paced Service

STK Steakhouse; Scottsdale (AZ); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Dining discounts

Onsite meals

Career development

Paid sick time

Employee assistance program

Commuter benefits

Dependent care benefits

Job summary

STK Scottsdale is hiring a Food Runner to enhance guest experiences by delivering meals quickly and beautifully, coordinating with kitchen and service teams to ensure smooth operations. You will be responsible for menu knowledge, timely delivery, and supporting servers to meet guests’ expectations.

The role requires a strong work ethic, ability to multi-task in a fast-paced setting, and basic English for guest interactions. Night/weekend shifts and standing for long periods are expected.

Qualifications

• Must be able to stand for long periods.
• Able to lift 20 lbs.
• Able to carry large trays with warm plates.
• Basic English proficiency for guest interaction.

Responsibilities

• Deliver food quickly, accurately, and attractively.
• Keep kitchen-to-guest flow smooth by coordinating with kitchen and service teams.
• Know the menu and describe dishes confidently to guests.
• Maintain awareness of table numbers, seating, and floor plans for efficient service.
• Follow proper service procedures to ensure an exceptional guest experience.
• Offer condiments and accompaniments as appropriate.
• Assist servers and bussers with guest requests and overall service needs.
• Maintain a clean and organized service area and observe sanitation guidelines.
• Participate in restaurant setup, cleaning, and general service tasks as directed by management.

Skills

Team player

multitask

attention to detail

stand long periods

basic English

Education

High school diploma or equivalent

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a Food Runner, you will play a key role in delivering an elevated guest experience by ensuring food is delivered quickly, accurately, and beautifully presented. Your mission is to work closely with the kitchen and service teams to maintain a smooth flow of food from the kitchen to guests.

Key Responsibilities

• Ensure food is prepared and delivered according to THE ONE GROUP’s quality standards
• Possess full menu knowledge and confidently describe dishes to guests
• Maintain awareness of table numbers, seat assignments, and floor plans for efficient service
• Follow proper service procedures when delivering food, ensuring an exceptional guest experience
• Offer condiments and accompaniments (pepper, cheese, etc.) when appropriate
• Communicate seamlessly with servers and kitchen staff to ensure timely and accurate food delivery
• Assist servers and bussers with guest requests and overall service needs
• Always maintain a clean and organized service area
• Follow health and sanitation regulations to ensure food safety and cleanliness
• Be available to assist in restaurant setup, cleaning, and general service tasks as directed by management

What We’re Looking For

• A strong work ethic and team-player mentality
• Ability to multi-task and stay organized in a fast-paced environment
• Strong attention to detail and commitment to delivering food promptly and correctly
• Must be able to stand for long periods, lift 20 lbs., and carry large trays with warm plates
• Ability to work nights, weekends, and holidays
• Basic English proficiency required for communication and guest interactions

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

We use eVerify to confirm U.S. Employment eligibility.