Food Runner: Elevate Guest Experience in Fast-Paced Dining

STK Topanga; Los Angeles (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Insurance - Accident, Hospital,

Critical Illness Insurance

Traditional and Roth 401(k) Plan

Employee Dining Discounts/Onsite Meals

Career Development

Paid Sick Time (where applicable)

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

The ONE GROUP is hiring a Food Runner in Los Angeles to deliver an elevated guest experience by ensuring food is delivered quickly, accurately, and beautifully presented. You will work closely with kitchen and service teams to maintain a smooth flow from kitchen to guests.

Responsibilities include knowing the menu, guiding guests about dishes, maintaining tray and table coordination, and supporting servers.

Qualifications

• A strong work ethic and team-player mentality.
• Ability to multi-task and stay organized in a fast-paced environment.
• Strong attention to detail and commitment to delivering food promptly and correctly.
• Must be able to stand for long periods, lift 20 lbs., and carry large trays with warm plates.
• Ability to work nights, weekends, and holidays.
• Basic English proficiency required for communication and guest interactions.

Responsibilities

• Ensure food is prepared and delivered according to THE ONE GROUP's quality standards.
• Possess full menu knowledge and confidently describe dishes to guests.
• Maintain awareness of table numbers, seat assignments, and floor plans for efficient service.
• Follow proper service procedures when delivering food, ensuring an exceptional guest experience.
• Offer condiments and accompaniments (pepper, cheese, etc.) when appropriate.
• Communicate seamlessly with servers and kitchen staff to ensure timely and accurate food delivery.
• Assist servers and bussers with guest requests and overall service needs.
• Always maintain a clean and organized service area.
• Follow health and sanitation regulations to ensure food safety and cleanliness.
• Be available to assist in restaurant setup, cleaning, and general service tasks as directed by management.

Skills

Strong work ethic

Team player

multitask

Attention to detail

Stamina

Job description

The ONE GROUP is hiring a Food Runner in Los Angeles to deliver an elevated guest experience by ensuring food is delivered quickly, accurately, and beautifully presented. You will work closely with kitchen and service teams to maintain a smooth flow from kitchen to guests.

Responsibilities include knowing the menu, guiding guests about dishes, maintaining tray and table coordination, and supporting servers.