Food & Retail Customer Experience Associate

Royal Farms; Milton (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support store leadership, engage customers, and perform food service, POS, and merchandising tasks. The role emphasizes friendliness, efficiency, and brand standards in a fast-paced environment.

Must be 16+ and capable of standing and lifting up to 50 lbs. Responsibilities include greeting customers, handling transactions, food preparation, stocking, and ensuring safety and cleanliness according to SOPs.

Qualifications

• Must have strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask effectively in a fast-paced environment.
• Must learn and follow safety procedures.

Responsibilities

• Greet and assist customers with friendly, efficient service.
• Operate the register and manage payments, fuel cards, and gift cards.
• Prepare food and beverages to order, maintain cleanliness and safety.
• Restock merchandise and ensure product freshness.
• Uphold store standards and safety procedures.

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

Point of Sale system

Job description

Royal Farms is hiring a Customer Service Associate to support store leadership, engage customers, and perform food service, POS, and merchandising tasks. The role emphasizes friendliness, efficiency, and brand standards in a fast-paced environment.

Must be 16+ and capable of standing and lifting up to 50 lbs. Responsibilities include greeting customers, handling transactions, food preparation, stocking, and ensuring safety and cleanliness according to SOPs.