Food & Beverage Supervisor - Guest Experience Leader

The Roosevelt Hotel; New Orleans (LA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental and Voluntary Insurance

401(k) Retirement Plan

Employee Assistance Program (EAP)

Free Team Member Meals

Discounted Parking

Hotel/Property Discounts

Job summary

Hilton is seeking a proactive Team Member to join The Roosevelt New Orleans, A Waldorf Astoria Hotel on-site, in a full-time Food & Beverage role. You will supervise daily restaurant operations, ensure high service standards, and guide shifts while supporting revenue growth.

The position focuses on delivering exceptional guest experiences, maintaining compliance with health and safety standards, and mentoring team members in a fast-paced hospitality environment.

Qualifications

• Hospitality mindset focused on delivering exceptional guest experiences.
• Integrity, leadership, teamwork and ownership demonstrated in prior roles.

Responsibilities

• Oversee and participate in daily restaurant operations, ensuring guest service standards, product quality, and compliance with policies.
• Deliver exceptional guest experiences and monitor guest satisfaction, addressing issues promptly.
• Guide the team through each shift with on-the-floor supervision and scheduling support.
• Contribute to revenue growth through up-selling and marketing initiatives to boost food and beverage sales.
• Uphold health, safety, sanitation and alcohol awareness regulations to ensure guest and team member wellbeing.

Skills

Guest service

Leadership

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Hilton is seeking a proactive Team Member to join The Roosevelt New Orleans, A Waldorf Astoria Hotel on-site, in a full-time Food & Beverage role. You will supervise daily restaurant operations, ensure high service standards, and guide shifts while supporting revenue growth.

The position focuses on delivering exceptional guest experiences, maintaining compliance with health and safety standards, and mentoring team members in a fast-paced hospitality environment.