Food and Beverage Supervisor

The Roosevelt Hotel; New Orleans (LA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental and Voluntary Insurance

401(k) Retirement Plan

Employee Assistance Program (EAP)

Free Team Member Meals

Discounted Parking

Hotel/Property Discounts

Job summary

Hilton is seeking a proactive Team Member to join The Roosevelt New Orleans, A Waldorf Astoria Hotel on-site, in a full-time Food & Beverage role. You will supervise daily restaurant operations, ensure high service standards, and guide shifts while supporting revenue growth.

The position focuses on delivering exceptional guest experiences, maintaining compliance with health and safety standards, and mentoring team members in a fast-paced hospitality environment.

Qualifications

• Hospitality mindset focused on delivering exceptional guest experiences.
• Integrity, leadership, teamwork and ownership demonstrated in prior roles.

Responsibilities

• Oversee and participate in daily restaurant operations, ensuring guest service standards, product quality, and compliance with policies.
• Deliver exceptional guest experiences and monitor guest satisfaction, addressing issues promptly.
• Guide the team through each shift with on-the-floor supervision and scheduling support.
• Contribute to revenue growth through up-selling and marketing initiatives to boost food and beverage sales.
• Uphold health, safety, sanitation and alcohol awareness regulations to ensure guest and team member wellbeing.

Skills

Guest service

Leadership

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Job Identification 208905

Job Category Food and Beverage

Job Schedule Full time

Locations The Roosevelt New Orleans, A Waldorf Astoria Hotel (On-site)

Salary 20.00

Equal Opportunity Employer EOE, including disability/vets

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts and Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a caf, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to join our Food and Beverage team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Food and Beverage. We are looking forward to your application!

Team Member Benefits

• Medical and Vision Insurance - Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance - SunLife*
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan - Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) - ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled
• Here's what you'll do during a typical day:

Supervise daily restaurant operations

Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures

Deliver exceptional guest experiences

Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience

Guide the team through each shift

Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment

Contribute to revenue growth

Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability

Uphold regulatory standards

Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

What are we looking for?

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality c mpany, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team

Join an Award-Winning Workplace Culture

At Hilton, we dont just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, were setting new standards for the future of travel.

Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why were more than a great place to staywere a great place to work.