Food & Beverage Supervisor: Guest Experience Leader

Davidson Hospitality Group; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav-

Bereavement, and Holidays)

401K Match

Job summary

The Higgins Hotel, a Davidson Hospitality Group property in New Orleans, is seeking a Food and Beverage Supervisor to support the Restaurant Manager in training staff and overseeing daily restaurant operations. You’ll lead a team to deliver excellent service, greet guests, manage cash handling, and collaborate with the manager on restaurant matters.

We value leadership, guest focus, and a proactive approach to problem solving, with flexibility to work nights, weekends, and holidays in a luxury

Qualifications

• Bachelor’s degree in Hospitality or related field preferred.
• Proven experience as a host, server, or cashier; supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Knowledge of restaurant operations, including inventory management and cost control.
• Excellent problem solving skills & ability to multi-task.
• Prior cash handling & experience with MICROS POS system.
• TIPS, CPR & Serve Safe certification required; must obtain within 30 days.
• Understanding of food safety and hygiene practices.
• Proficient in MS Office and POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Assist Restaurant Manager with training and development of staff.
• Greet and seat guests.
• Use proper cash handling and accounting procedures.
• Communicate with Manager on all matters relating to the Restaurant.
• Complete other duties as assigned by supervisor to include cross training.
• Resolve employee and guest-related problems.
• Attend required meetings.

Skills

Leadership

Communication

Interpersonal skills

Cash handling

MICROS POS

Food safety

Multi-tasking

MS Office

POS systems

Flexibility

Education

Bachelor's degree in Hospitality or related field

Tools

MICROS POS

POS systems

MS Office

Job description

The Higgins Hotel, a Davidson Hospitality Group property in New Orleans, is seeking a Food and Beverage Supervisor to support the Restaurant Manager in training staff and overseeing daily restaurant operations. You’ll lead a team to deliver excellent service, greet guests, manage cash handling, and collaborate with the manager on restaurant matters.

We value leadership, guest focus, and a proactive approach to problem solving, with flexibility to work nights, weekends, and holidays in a luxury