Server - Rosie's on the Roof

Davidson Hospitality Group; New Orleans (LA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Hotel discounts

401K match

Paid time off

Dental & Vision Coverage

Teledoc service

Tuition reimbursement

Pet insurance

Free maintenance medications

Job summary

The Higgins Hotel in New Orleans is seeking a Server to join our team. You will greet guests, guide them through the menu, take orders, and deliver food and beverages in a fast-paced, guest-focused environment, delivering the high standard of service our luxury property is known for.

Candidates should have a high school diploma or equivalent, TiPS within 90 days, and 6 months to 1 year of serving experience.

Qualifications

• Food/beverage service worker permit, where applicable.
• TiPS certification must be obtained within 90 days of hire.
• High school diploma or equivalent required.
• Six months to one year serving experience preferred.
• Excellent communication skills and ability to work in a team environment.
• Read, write and speak English fluently.
• Strong attention to detail and ability to multitask.
• Ability to work flexible hours including weekends and holidays.
• Knowledge of food and beverage service standards.
• Ability to stand for long periods of time.
• Meet minimum age requirement of jurisdiction.

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
• Guide guests through the menu, providing recommendations and answering questions.
• Take accurate food and beverage orders and relay them to the kitchen and bar.
• Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
• Anticipate guest needs and provide personalized service to enhance their dining experience.
• Clear tables and maintain a clean and organized dining area.
• Process guest payments and handle cash transactions accurately.
• Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

English fluency

Attention to detail

Cash handling

Education

High school diploma or equivalent

TiPS certification

Job description

Property Description

The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!

Overview

Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role!

About Our Property

The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II.

Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.

Higgins Hotel proudly welcomes veterans and individuals with disabilities. We value diverse experiences and are committed to an inclusive workplace.

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
• Guide guests through the menu, providing recommendations and answering any questions.
• Take accurate food and beverage orders and relay them to the kitchen and bar.
• Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
• Anticipate guest needs and provide personalized service to enhance their dining experience.
• Clear tables and maintain a clean and organized dining area.
• Process guest payments and handle cash transactions accurately.
• Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.

Qualifications

• Food/beverage service worker permit, where applicable
• TiPS certification required; must be obtained within 90 days of hire
• High school diploma or equivalent required
• Six months to one year serving experience preferred
• Excellent communication skills and ability to work in a team environment
• Read, write and speak English fluently
• Strong attention to detail and ability to multitask
• Ability to work flexible hours including weekends and holidays
• Knowledge of food and beverage service standards
• Ability to stand for long periods of time
• Meet minimum age requirement of jurisdiction

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.