Night Audit Supervisor - Luxury Hotel Ops Lead

Davidson Hospitality Group; New Orleans (LA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage (multiple tiers)

Dental & Vision Coverage

Teledoc 24/7

Maintenance medications free

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Higgins Hotel & Conference Center, part of Davidson Hospitality Group, is seeking a Night Audit Supervisor in New Orleans to oversee nightly financial operations and guest service. You will balance accounts, verify charges, resolve discrepancies, and mentor the night audit team while collaborating with housekeeping and security to ensure smooth overnight operations.

Ideal candidates have 6+ months front desk experience, CPR certification, strong detail and math skills, and proficiency with

Qualifications

• High school diploma or equivalent; accounting/hospitality education is a plus.
• 6+ months Front Desk experience.
• Night audit experience or similar role preferred.
• CPR certification required; must be obtained within 30 days of hire.
• Strong attention to detail and excellent mathematical skills.
• Proficiency in hotel PMS and accounting software.
• Excellent communication and interpersonal skills.
• Ability to work independently and lead a team.
• Leadership abilities and ability to motivate others.

Responsibilities

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Monitor and ensure adherence to hotel policies and procedures during the night shift.
• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
• Provide exceptional guest service, anticipating needs and exceeding expectations.
• Train and mentor night audit team members, providing guidance and support.
• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

Skills

Attention to detail

Mathematical skills

Communication skills

Leadership

Problem-solving

Independent work

Education

High school diploma

CPR certification

Tools

PMS software

Accounting software

Job description

The Higgins Hotel & Conference Center, part of Davidson Hospitality Group, is seeking a Night Audit Supervisor in New Orleans to oversee nightly financial operations and guest service. You will balance accounts, verify charges, resolve discrepancies, and mentor the night audit team while collaborating with housekeeping and security to ensure smooth overnight operations.

Ideal candidates have 6+ months front desk experience, CPR certification, strong detail and math skills, and proficiency with