Pit Operations Lead – Table Games & Guest Experience

Treasure Island Resort & Casino; Welch Township (MN); In loco; USD 31.000 - 45.000; Tempo pieno

Descrizione del lavoro

Treasure Island Resort & Casino in Welch Township, MN seeks a Table Games Supervisor to direct pit operations, supervise dealers, and maintain game integrity and guest service standards on the gaming floor.

The role requires leadership, knowledge of table games, and strong communication skills; you will monitor activity, coordinate training, and ensure compliance with policies while working a flexible schedule including weekends and holidays.

Competenze

• High School Diploma/GED or equivalent experience required.
• 1 year table games supervisory experience preferred with knowledge of Treasure Island policies and procedures.

Mansioni

• Schedule pit assignments, train, coach, and evaluate staff and conduct performance reviews.
• Direct daily work activities ensuring conformance to standards, policies and procedures.
• Promote positive team member and guest relations.
• Assess table games activity and guest evaluations and communicate with surveillance.
• Monitor equipment to assure tables are in good repair and gaming devices meet standards.
• Responsible for money transactions on assigned games.
• Operate the table games data application.
• Ensure that comp guidelines are followed.
• Complete pit counts and reports.
• Process jackpots and complete required IRS forms.
• Assist Table Games trainer with dealer school training and other trainings when needed.

Conoscenze

Accurate and detail-oriented

Organized and adaptable

Microsoft Office proficiency

Strong communication skills

Problem solving

Conflict resolution

Formazione

High School Diploma/GED or equivalent experience

1 year table games supervisory experience

Strumenti

Table Games Data Application

Descrizione del lavoro

Treasure Island Resort & Casino in Welch Township, MN seeks a Table Games Supervisor to direct pit operations, supervise dealers, and maintain game integrity and guest service standards on the gaming floor.

The role requires leadership, knowledge of table games, and strong communication skills; you will monitor activity, coordinate training, and ensure compliance with policies while working a flexible schedule including weekends and holidays.