F&B Supervisor: Flexible Hours & Guest Experience Lead

Treasure Island Resort & Casino; Welch Township (MN); In loco; USD 26.000 - 36.000; Tempo pieno

Descrizione del lavoro

Treasure Island Resort & Casino in Welch Township, MN seeks a supervisor to oversee Food and Beverage outlet operations and ensure guest service standards.

Responsibilities include scheduling and training staff, maintaining quality, handling guest questions, and overseeing cash-handling procedures. Requires 1 year supervisory experience; HS diploma preferred; proficient with Microsoft Office; must work flexible shifts.

Competenze

• 1 year supervisory experience is required.
• High School Diploma/GED or equivalent experience preferred.

Mansioni

• Schedule, train, coach, and evaluate staff and conduct performance reviews.
• Direct daily work activities and inspect work for conformance to standards.
• Establish and uphold quality, service, and cleanliness standards.
• Address guest questions, complaints, or concerns in a courteous, professional manner.
• Ensure transactions and cash-handling procedures are followed appropriately.

Conoscenze

Accurate and detail-oriented

Organized

Excellent verbal and interpersonal沟通

Formazione

High School Diploma/GED or equivalent experience

Strumenti

Microsoft Office (Word, Excel, Outlook)

Descrizione del lavoro

Treasure Island Resort & Casino in Welch Township, MN seeks a supervisor to oversee Food and Beverage outlet operations and ensure guest service standards.

Responsibilities include scheduling and training staff, maintaining quality, handling guest questions, and overseeing cash-handling procedures. Requires 1 year supervisory experience; HS diploma preferred; proficient with Microsoft Office; must work flexible shifts.