Food, Beverage & Outlet Supervisor

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); On-site; USD 19,434 - 27,679; Full time

Job summary

A leading casino facility in Wilkes-Barre is seeking a Food, Beverage & Outlet Supervisor. This position involves overseeing food and beverage outlets, managing staff, and ensuring quality service. Ideal candidates will have supervisory experience and strong organizational skills. The role offers starting pay of $17.10/hr and requires flexibility in shifts.

Qualifications

• Previous supervisory experience in food and beverage preferred.
• Two years’ experience in a high volume, casino floor environment.
• Strong organizational, managerial and communication skills.

Responsibilities

• Monitors casino food and beverage outlets and enforces policies.
• Responsible for daily activities and training of personnel.
• Sets and maintains service and quality standards.

Skills

Supervisory experience

Organizational skills

Managerial skills

Communication skills

Inter-personal skills

Scheduling aptitude

Job description

Overview

Join to apply for the Food, Beverage & Outlet Supervisor role at Mohegan Pennsylvania

Responsibilities

• Monitors casino food and beverage outlets and administers the policies and procedures set forth by Mohegan Pennsylvania.
• Responsible for the daily activities of food and beverage department personnel.
• Sets and maintains service and quality standards throughout all the outlets.
• Ensures full training of the food and beverage team members.
• Responsible for front of house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development.
• Performs special services as required.
• Recommends performance as well as termination decisions in conjunction with disciplinary process.
• Performs other related duties as assigned.
• Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.
• Promotes superior guest service.

Minimum Qualifications

• Previous supervisory experience in food and beverage preferred.
• Two years’ alcohol and food server, bartender or butler experience in a high volume, casino floor environment.
• Must possess labor scheduling aptitude and experience.
• Must have strong organizational, managerial and communication skills.
• Must be able to work various shifts and flexible hours.
• Starting at $17.10/hr
• Work Shift: Any (United States of America)
• Employment type: Full-time

Seniority level

• Mid-Senior level

Job function

• Management and Manufacturing

Industries

• Gambling Facilities and Casinos