Food & Beverage Outlet Supervisor

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre; Burrillville (RI); On-site; USD 50,000 - 70,000; Full time

Job summary

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is seeking a Food and Beverage Supervisor. This role involves monitoring operations, ensuring quality standards, and overseeing staff training.

The ideal candidate should have previous supervisory experience in food and beverage, particularly in a high-volume casino environment, and possess strong organizational and communication skills. Flexibility in working hours is essential.

Qualifications

• Previous supervisory experience in food and beverage preferred.
• Two years’ experience in a high-volume, casino floor environment.
• Must possess labor scheduling aptitude.

Responsibilities

• Monitor food and beverage outlets and enforce policies.
• Oversee daily activities of food and beverage staff.
• Ensure training and maintain service standards.

Skills

Supervisory experience

Organizational skills

Managerial skills

Communication skills

Job description

Responsibilities

• Monitors casino food and beverage outlets and administers the policies and procedures set forth by Mohegan Pennsylvania.
• Responsible for the daily activities of food and beverage department personnel.
• Sets and maintains service and quality standards throughout all outlets.
• Ensures full training of the food and beverage team members.
• Responsible for front‑of‑house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development.
• Performs special services as required.
• Recommends performance as well as termination decisions in conjunction with disciplinary process.
• Performs other related duties as assigned.

Qualifications

• Previous supervisory experience in food and beverage preferred.
• Two years’ alcohol and food server, bartender or butler experience in a high‑volume, casino floor environment.
• Must possess labor scheduling aptitude and experience.
• Strong organizational, managerial and communication skills.
• Must be able to work various shifts and flexible hours.

Work Shift: Regular